Delivery Methods

FOR ORIGINAL PAINTINGS

We have partnerships with Australia's best shipping providers to facilitate seamless and fully insured delivery from the seller's location directly to you, wherever you are in the world. 

Here are the different delivery methods you may see once a quote is available.

Front Door:

For Original paintings 
  • Delivered to the first available dry area outside of your house or building (front door, porch, landing area, garage, etc.).
  • If there is safe entry to an apartment building, and size permits, the item may be delivered inside the lobby or to your floor. 
  • Includes item collection, packing, shipping and full insurance. 
  • Does not include unpacking, inspection, assembly or installation. 
  • Originals are professionally erased and boxed to provide maximum protection.
  • Please make sure the item will fit through any doorways, hallways, stairwells or elevators.
  • Signature is required at delivery.

Standard and Express:

FOR ART PRINTS AND OTHER SHOP ITEMS
  • Delivered by a parcel delivery service - Australia Post, for international delivery - this is passed on to your local delivery service. 
  • Includes full insurance.
  • Electronic tracking is available.
  • Signature is only required at delivery if requested by the customer which will incur a further fee of $2.95 within Australia,  $5.50 for overseas.


Shipping Time Estimates

  Domestic International
Front Door 1–2 Weeks 3–5+ Weeks
Standard 1–7 Days 1–3 Weeks
Tracking and signature on delivery  1–7 Days 1–3 Weeks


Please note that handling, which includes preparing an Artwork for shipment, packaging, and disassembly, may take up to 2- 5 days. This is not included in the shipping time estimates above.

Scheduling a Delivery

If your piece is being handled by a Front Door shipping provider, the carrier will contact you 24 to 48 hours prior to the delivery date to schedule a convenient drop-off window, usually between 2 and 4 hours wide.